Privacy Policy

Privacy Policy

Website Disclaimer + Privacy (in compliance with GDPR)

(can be consulted through any page on your website, e.g., link at the bottom of each page)

This website is the property of EUFOREA
Contact details:
Address of registered office: Bld. Brand Whitlock 132 1200 Woluwe-Saint-Lambert, Belgium
VAT number: BE 0642.536.314
RPR Brussels

By accessing and using the website, you expressly agree to the following general terms and conditions.

Intellectual property rights

The content of this website, including trademarks, logos, drawings, data, product or company names, texts, images etc., is protected by intellectual property rights and belongs to EUFOREA or rightful third parties.

Privacy Statement

This data privacy statement explains how EUFOREA processes your personal data and for which purposes. In any event, collection and processing of personal data will only take place conformable to the applicable law (i.e. the General Data Protection Regulation, "GDPR").

Limitation of liability

The information on the website is of a general nature. The information is not adapted to personal or specific circumstances, and can therefore not be considered as personal, professional or legal advice to the user.

EUFOREA shall make every effort to ensure that the information provided is complete, correct, accurate and up-to-date. Despite these efforts, inaccuracies may occur in the information provided.

Should the information provided contain inaccuracies or should specific information on or through the website be unavailable, EUFOREA will make every effort to rectify this as soon as possible.

However, EUFOREA cannot be held liable for any direct or indirect damage resulting from the use of the information on this website.

Should you find any inaccuracies in the information made available through the website, please contact the website administrator.

The content of the website (including links) may be adjusted, modified, or complemented at any time without prior notice or notification. EUFOREA does not guarantee the proper functioning of the website and can in no way be held liable for a malfunction or temporary (un)availability of the website or for any form of damage, direct or indirect, resulting from access to or use of the website.

EUFOREA cannot under any circumstances be held liable directly or indirectly or otherwise, for damage caused by the use of this or any other website, in particular as a result of links or hyperlinks, including, without limitation, all losses, work disruptions, damage to the user's programs or other data on the computer system, equipment, software, etc.

The website may contain hyperlinks to websites or pages of third parties or indirectly refer to them. The inclusion of links to these websites or pages in no way implies implicit approval of their content.

EUFOREA expressly declares that it has no control over the content or other features of these websites and cannot under any circumstances be held liable for their content or features or for any other form of damage resulting from their use.

Applicable law and jurisdiction

This website is governed by Belgian law. In the event of disputes, the courts of the district of Leuven shall be solely competent.

Privacy policy

EUFOREA processes personal data in compliance with this privacy statement. For further information, questions, or comments on our privacy policy, please send us an email at

Personal data collected

The personal data collected are:

  • First name
  • Surname
  • Salutation
  • Email address
  • Country
  • Speciality area
  • Company

Processing purpose

EUFOREA collects and processes your personal data for customer and order management purposes including:

  • customer administration
  • tracking orders/deliveries
  • invoicing
  • solvency monitoring
  • profiling
    • A right to human intervention is also granted: any person who has been the subject of such an automated decision may request that a human person intervene, in particular in order to obtain a review of her/his situation, to express her own point of view, to obtain an explanation of the decision taken or to challenge the decision.
  • sensing marketing and personalised advertising

How to collect personal data

Most of the data collected are provided directly by you. EUFOREA collects data when you:

  • Register online or place an order for any of our products or services
  • Take part in training courses or events
  • Send us inquiries about products or possible adverse event
  • Voluntarily complete a customer survey
  • Use or view our website via your browser’s cookies

Legal basis (bases) for the processing (delete or indicate as appropriate)

Personal data is processed based on Article 6.1. [(a) consent,] [(b) (required for the implementation of an agreement),] [(c) (required to satisfy a legal obligation)], of the General Data Protection Regulation.

[Insofar as the processing of personal data takes place based on Article 6.1. a) (consent), you always have the right to withdraw your consent.]

Transfer to third parties

Should this be necessary in order to achieve the stated objectives, your personal data will be shared with other companies (of the EUFOREA group) within the International Economic Area that is directly or indirectly connected to EUFOREA or with any other partner of EUFOREA.

EUFOREA guarantees that these recipients will take the necessary technical and organisational measures for the protection of personal data.

EUFOREA may share personal information with third parties.

1. Reporting obligations to regulatory authorities and enforcement of rights

As a Medical Association, EUFOREA is subject to specific regulations, such as pharmacovigilance. Some of these laws require EUFOREA to send your reports to regulators or other authorities worldwide (including countries that may have a different level of data protection than the EU). EUFOREA only provides authorities with personal data if legally obliged to do so. In order to protect its rights or the rights of third parties, EUFOREA may also disclose data to rights holders, consultants and authorities in accordance with legal provisions.

2. Service provider EUFOREA engages service providers to process your personal data for the purposes described in this data protection information.

These service providers process the data only on EUFOREA’s behalf, in accordance with our instructions and under EUFOREA’s control in accordance with this data privacy declaration.

3. Data transfer to recipients outside the EU

Some of these service providers and EUFOREA companies process personal data outside the EU. In these cases, EUFOREA ensures an adequate level of data protection to comply with European law (usually through EU standard contractual clauses published by the European Commission). You can access the documents authorising this transfer.

4. Retention period

Your personal data will be stored for the time necessary to achieve the purposes stated above and to satisfy legal requirements (in terms of bookkeeping, among others).

In general, EUFOREA will delete data related to:

  • your requests after one year
  • your user account after one year
  • analytics data (website use) after 37 months

Once those purposes are achieved, EUFOREA deletes your personal data.

Right to access, rectification, erasure, restrict processing, object to processing, data portability.

You are at all times entitled to access your personal data and request copies of your personal data. A fee may be charged for this service.

You have the right to correct your personal data or have it corrected if you believe it is inaccurate or incomplete.

You have the right to request the erasure of your personal data, under certain conditions (can be found in Article 17 of GDPR).

You have the right to restrict the processing of your personal data under certain conditions (can be found in Article 18 of GDPR)

You have the right to object to the processing of personal data involving them based on Article 6.1 (e) or (f), including profiling based on these provisions.

Furthermore, you are entitled to obtain a copy (in a structured, standard and mechanically readable form) of your personal details and to have said personal details forwarded to another company under certain conditions (can be found in Article 20 of GDPR).

In order to exercise the aforementioned rights, the customer is requested to:

- Adjust the settings of their customer account; and/or

- Send an e-mail to the following address:

  • Direct marketing

You are entitled to object free of charge to the processing of your personal data aimed at marketing.

  • Complaints

You have the right to file a complaint with the Belgian Privacy Protection Commission (35 Rue de la Presse, 1000 Brussels -

Use of ‘cookies’

During a visit to the website, cookies can be stored on your computer’s hard drive. A cookie is a text file placed by a website server in your computer’s browser or on your mobile device, whenever you visit a website. Cookies cannot be used to identify people; a cookie can only identify a machine.

‘First-party cookies’ are technical cookies that are used by the visited site itself and that are intended to enable the site to function optimally. Example: settings adjusted by the user during previous visits, or: a form with data previously completed by the user during prior visits.

‘Third-party cookies’ are cookies that do not originate from the website itself, but from third parties, e.g., marketing or advertising plug-ins. (For example, Facebook or Google Analytics cookies. For such cookies, the visitor to the website must first give consent, which can take place through a click-through at the top or bottom of the website, with reference to said policy, which nonetheless does not prevent further browsing on the website.

You can adjust the settings on your Internet browser so that cookies are not accepted, that you receive a warning whenever a cookie is installed or that the cookies are subsequently removed from your hard drive. You can do this through your browser’s settings (using the help function). Do take into account that specific graphic elements may not appear correctly or that you will be unable to use specific applications.

By using EUFOREA’s website, you agree with our use of cookies.

Privacy policy of other websites

The EUFOREA website contains links to other websites. Our Privacy Policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our Privacy Policy

EUFOREA keeps its Privacy Policy under regular review and places any updates on this web page. This Privacy Policy was last updated on 17th August 2021.

Google Analytics

This website uses Google Analytics, a web analysis service offered by Google Inc. (‘Google’). Google Analytics uses ‘cookies’ (text files stored on your computer) in order to help the website to analyse how viewers use the website.

The information generated by the cookie about your use of the website (including your IP address) is sent to and stored by Google on servers in the United States. Google uses this information to record how the website is used, compile reports about website activities for website operators and provide other services relating to website activities and Internet use. Google is only permitted to provide this information to third parties if required to do so by law or insofar as said third parties process the information on Google’s behalf. Google will not use your IP address in combination with other data at its disposal. You can disable the use of cookies by selecting the appropriate settings in your browser. However, this may mean that you cannot access all the options offered by the website. By using the website, you agree to the processing of this information by Google in the manner and for the purposes described above.

Google Analytics uses cookies, to help analyse how users use the site. If you are located within the EU or the European Economic Area, your IP address will be shortened by Google before it is transferred to the US. In exceptional cases only, your full address will be transmitted to a Google server in the USA and shortened there. On behalf of EUFOREA, Google will use this information for the purpose of compiling reports on website activity and providing other services relating to website activity and internet usage. The IP address transmitted from your browser as part of Google Analytics will not be as

sociated with any other data held by Google. The analyses help EUFOREA to improve its services. The legal basis is Article 6 (1) f) GDPR. You can prevent that data (including your IP address) generated by the cookie from being transferred to Google if you download and install this Browser-Plugin.

Data Transfer to Third Parties

We may share personal information with third parties.

  • Service provider
    We engage service providers to process your personal data for the purposes described in this data protection information. These service providers process the data only on our behalf, in accordance with our instructions and under our control in accordance with this data privacy declaration.
  • Data transfer to recipients outside the EU
    Some of these service providers and Euforea companies process personal data outside the EU. In these cases, we ensure an adequate level of data protection to comply with European law (usually through EU standard contractual clauses published by the European Commission).


Euforea processes your personal data for as long as necessary for the purpose of the processing, which mainly is the provision of our services requested by you. This means for example that we send you newsletters for as long as you did not withdraw your subscription or that we store your user account data (login, profession, name etc.) for as long as you maintain a user account with us.

In general, we will delete data related to:

  • your (customer) requests after one year
  • your user account after one year
  • analytics data (website use) 37 months

Cancelling your subscription

EUFOREA e-Academy annual subscriptions are non-refundable and non-transferable. If you received a voucher code for the EUFOREA code from your organisation or institution and have previously submitted payment for the annual subscription, please send an email to and a member of our team will assist you.

Your Rights

You can request information about which personal data we store. If you have provided personal data based on a contract or consent, you have the right to receive this data in a common and machine-readable format.

In justified cases, you may also request the deletion, correction or limitation of the processing of your data. If your personal data is transferred to a country outside the EU that does not provide adequate protection, you may request a copy of the contract that provides adequate protection of personal data.

Where you provided consent for the use of your personal data, you can withdraw your consent at any time with future effect.

If we use your personal data on the basis of a balance of interests, you can object to the use of your data. In this case, we will no longer use your data unless our interests prevail. You can object to the use of your data for direct marketing purposes, e.g. the receipt of mailings, at any time without further consideration.